Data Protection in Malaysia

Electronic marketing in Malaysia

The PDPA applies to electronic marketing activities that involve the processing of personal data for the purposes of commercial transactions. There are no specific provisions in the PDPA that deal with electronic marketing. However, the PDPA provides that a data subject may, at any time by notice in writing to a data controller, require the data controller at the end of such period as is reasonable in the circumstances to cease or not to begin processing his or her personal data for direct marketing purposes. 'Direct marketing' means the communication by whatever means of any advertising or marketing material that is directed to particular individuals.

Pursuant to PCP 01/2020, the Commissioner is considering issuing a guideline to data controllers on the mechanism of digital and electronic marketing. The Commissioner has sought feedback on a proposed requirement on data controllers to provide a clear mechanism for data subjects to unsubscribe from online services and the elements to be considered in preparing the guideline on processing personal data in digital and electronic marketing.

The Commissioner is also considering issuing a guideline on the implementation of direct marketing for data controllers. Feedback from the public is sought as to whether a proposed data controller is allowed to make the first direct marketing call to the data subject, the use of the 'opt-out' method, and the important elements to be considered in the preparation of such guideline.

Continue reading

  • no results

Previous topic
Back to top