Data Protection in Vietnam

Transfer in Vietnam

In general, if a data controller wishes to share, disclose or otherwise transfer an individual’s personal information to a third party (including group companies), the data controller they must inform the data subjects and obtain prior explicit consent from such data subjects. In particular, the traders or organizations collecting and using the consumer’s personal information on an E-commerce website must have specific mechanisms for the data subjects to choose the permission or refusal of using their personal information to send advertisements and introduce products and other commercial information.

In cases of cross-border transfers, the PDPD defines cross-border personal data transfer as any activity involving the use of cyberspace, electronic equipment, electronic means or other forms to transfer personal data of Vietnamese citizens to a location outside Vietnam. The use of a location outside Vietnam to process Vietnamese citizens’ personal data is also considered cross-border transfer of personal data, including:

  1. Organizations, enterprises or individuals transferring personal data of Vietnamese citizens to organizations, enterprises or management bodies located overseas for processing in accordance with the purposes consented by the data subjects;
  2. Processing of personal data of Vietnamese citizens by use of automated systems located outside of Vietnam by the controller, controller-processor or processor in accordance with the purposes consented by the data subjects.

Given the foregoing, the transfer of personal data to other companies which are located overseas or processing of personal data of Vietnamese citizens merely by servers located overseas, without any local presence in Vietnam, are both considered cross-border transfer of personal data and subject to relevant requirements of the PDPD, notably the preparation and submission of the TIA to the authority.

The TIA shall be made available at all times for the inspection and evaluation by the A05 / the MPS. In addition, the transferor shall send one original copy of the TIA to the A05 according to a standard form issued under the PDPD within 60 days from the date of the personal data processing. The A05 will then appraise the TIA and request the transferor to revise the dossier in case it finds that the TIA is incomplete. Moreover, any change to the TIA’s contents must be submitted to the A05 within 10 days from the date of request.

In addition to the above requirements, it is worth noting that data localization could also be imposed on certain businesses providing services in Vietnam. The data localization requirements are provided in certain legal documents, e.g.:

  • According to Decree 147, onshore electronic general information pages (i.e. aggregated pages) and onshore social networks must use “.vn” as their main domain and store service users’ data in servers identified by IP addresses in Vietnam.
  • The Cybersecurity Law requires that domestic or foreign cyberspace service providers carrying out activities of collecting, exploiting / using, analysing and processing data being personal information, data about service users' relationships and data generated by service users in Vietnam must store such data in Vietnam for a specified period to be stipulated by the Government. In particular, according to Article 26 of the Decree 53, domestic and foreign enterprises providing telecoms and online services to customers in Vietnam may be required to locally store certain customer-related data in Vietnam for a certain period prescribed by law if the authority alerts them that their services / online platforms have been used to commit violations of Vietnam’s laws but such online service providers fail to remedy the situation upon the request of the authority. According to the latest version of the Decree 53, while all domestic organizations providing telecoms services and online services to customers in Vietnam would be required to store their customer data in Vietnam, the foreign organizations which could be subject to the foregoing data localization requirements only include those engaging in the following 10 services: (i) telecommunications; (ii) data storage and sharing in cyberspace; (iii) supply of national or international domains to service users in Vietnam; (iv) E-commerce; (v) online payment; (vi) intermediary payment; (vii) transport connection via cyberspace; (viii) social networking and social media; (ix) online electronic games; and (x) providing, managing or operating other information in cyberspace in the form of messages, phone calls, video calls, email or online chats. Pursuant to Decree 53, only the following types of data is required to be stored in Vietnam:
    • Data on personal information of service users: i.e. data on information in the form of symbols, letters, numbers, images, sounds, or equivalent to identify an individual (“Personal Data”);
    • Data created by service users in Vietnam: i.e. data on information in the form of symbols, letters, numbers, images, sounds, or equivalent reflecting the process of participating, operating, and using cyberspace of service users and information on devices and network services used for connection with cyberspace in the territory of the Socialist Republic of Vietnam. It should be noted that the information under this category of data which is required to be stored in Vietnam only includes information on service account name, service usage time, credit card information, email address, IP addresses for the latest login and logout, registered phone number associated with account or data (“Account Data”); and
    • Data on the relationships of service users: i.e., data on information in the form of symbols, letters, numbers, images, sounds, or equivalences reflecting and identifying relationships of service users with other people in cyberspace. Decree 53 further specifies that the information under this category of data which is required to be stored in Vietnam only includes information on friends and groups with which the service user connects or interacts in cyberspace (“Relationship Data”).

Moreover, foreign enterprises engaging in the abovementioned services are also required to establish branches or representative offices in Vietnam in case the authority alerts them that their services / online platforms have been used to commit violations of Vietnam’s laws but failed to remedy upon the request of the authority. The time for such establishment shall commence when the enterprises receive the request to do so until such enterprises terminate their operation in Vietnam or the prescribed services are no longer available in Vietnam.

Under the Data Law, there are no specific restrictions on cross-border data transfers, except in the case of a foreign law enforcement or judicial agency’s request for data related to a Vietnamese organization or individual which shall be considered and decided by local authorities. Although restrictions on the transfer of “core” or “important” data from Vietnam to other countries were removed from the draft law prior to adoption, the Data Law stipulated that such transfers of “core” or “important” data must ensure national defense and security, protection of national interests, public interests, and the rights and lawful interests of data subjects and data owners, in accordance with Vietnamese laws and international treaties to which Vietnam is a party. The Data Law broadly defines “Important data” as data that impact national defense, security, foreign affairs, macroeconomics, social stability, health, and public safety, while “core data” means important data that directly affects national defense, security, foreign affairs, macroeconomics, social stability, health, and public safety. Detailed lists of “important” data and “core” data will be issued by the prime minister and a guiding decree detailing the regulations of the Data Law, including notably cross-border data transfers, will be issued by the government (intended for April 2025).

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